PLEASE NOTE: ALL SALES ARE FINAL – ABSOLUTELY NO REFUNDS!
CUSTOMS AND DUTIES NOT INCLUDED ON ALL INTERNATIONAL ORDERS.
EXCHANGES (Allowed Within 30 Days of Purchase)
Before wearing the shoes, try them on for size. If floor is not carpeted, please cover flooring with clean cloth to protect shoe soles from becoming scratched or dirtied. Shoes with any visible wear, from fitting or otherwise, will not be eligible for exchange.
Keep in mind that the width of your new shoes will conform to the shape of your foot, but the length will not change. A snug, yet comfortable fit is the correct fit.
(Please note: Soft Italian leather will expand across the toe box as the shoe breaks in.)
If the shoes do not fit or there is a manufacturing flaw, please do NOT wear the shoes. Notify LaDuca Shoes immediately! If the shoes show signs of being worn on anything other than carpet or cloth, there will be no exchange made. This is not negotiable!
- Shoes that have been tapped or rubbered are not returnable or exchangeable, with the exception of the Roxie tap shoe.
- All exchanges that are shipped will incur a $18.50 Restocking/Exchange Fee to cover the cost of shipping out a new pair of shoes
At the bottom of your receipt is a place for exchange requests. Please include your credit card number, billing, and shipping information on exchange requests, as well as a detailed description of how and where the shoes do not fit.
CARE FOR CHARACTER SHOES
Women’s High Heeled and Men’s Jazz Soft Soled Shoes
- To help insure that you get the longest lasting wear from your new shoes, we advise that you always untie and/or unbuckle the shoe before putting on or removing them. This will give the elastic and back heel a longer life.
We recommend wearing nylons or socks with shoes. Perspiration can distort the leather. If you choose to not do so, wipe out the inside of the shoes after wear, the salt from your skin will break down the leather and elastics and they will have a shortened lifespan.
If using shoes for ballroom or on Marley flooring, they have the appropriate suede soles. However, if you are using shoes for jazz or musical theatre, you may wish to rubber the sole.
Taps/Rubber on Women’s and Men’s Hard Soled Shoes
- Taps should be applied just beyond the toe of the sole. This will protect the leather toe area when doing toe taps or clicks.
- Make sure the half-rubber is thick enough to lay flush with tap so that the tap and rubber are even to prevent the shoe from sagging in the middle.
There should be a small space between the toe tap and the half rubber. This will clear the sound of the tap.
Anyone who purchases LaDuca Shoes acknowledges that injuries may occur while wearing any footwear; therefore, the purchaser assumes all responsibility and risks including, but not limited to, bodily injury which may occur as a result of wearing LaDuca Shoes regardless of reason. Buyers/Consumers waive any and all claims against LaDuca Shoes and agree to not hold liable LaDuca Shoes, its successors, assignees, officers, directors, shareholders, employees, agents, executors, administrators, and their heirs should an injury be sustained out of negligence or breach of contract, and whether it results in bodily injury, property damage, or loss otherwise.
Please e-mail comments or compliments to firstname.lastname@example.org. They are always welcome. Enjoy your LaDuca Shoes!